Privacy Policy

Thank you for visiting CAI Performance Additives LLC's internet website, www.caiadditives.com (the "Website"). We are committed to complying with applicable data protection laws when collecting your personal data at this website. We encourage you to read this Privacy Policy carefully.

CAI Performance Additives LLC ("CAI", "we", "us" or "our"), based in Massachusetts, U.S.A., operates as the data controller for the information collected on this Website.

Information We Collect

We may process the following types of personal data from you at this website:

• Automatically Collected Data: As you navigate through our Website, we may passively collect information automatically sent to us by your web browser or your internet service provider. This may include identifiers such as your domain name, IP address, and cookie data.
• User Generated Data: We collect information that you voluntarily provide to us when you contact us via our web forms, such as your name, email address, company name, and the contents of your message.

How We Use Your Information

We process your personal data for the following purposes:

• To answer your requests and properly respond to inquiries made via our Website.
• To understand how visitors use our Website and for statistical purposes to improve our services.
• To comply with legal obligations to which we are subject.
• For direct marketing purposes, where you are an existing customer or have consented, to build and maintain strong customer relationships.

Disclosure to Third Parties

Your personal information will not be disclosed to third parties except where necessary for the fulfillment of our obligations to you, where we are obliged or permitted to do so by law, or to trusted service providers that operate our computer systems and marketing communications on our behalf (e.g., MailChimp for email updates).

We do not sell, resell, or lease your personal information to any third parties in exchange for money.

Data Retention

We retain collected information for as long as we have a legitimate business purpose to retain the data, as long as permitted by law, or until you request we delete the data if such a right exists in your jurisdiction.

Your Rights

Depending on your jurisdiction, you may have the right to request access to, correction, or deletion of your personal data. If we process your personal data based on your consent, you may withdraw it at any time.

Security

We have implemented measures intended to safeguard and protect your personal information against unauthorized access, accidental loss, improper use, and disclosure. However, information transmitted over the internet is not completely secure, and we cannot guarantee the absolute security of your personal information.

Contact Us

To contact us about any of the matters addressed in this Privacy Policy, including to exercise any of your rights, please contact us via our Contact page.